Justin Waggoner is the most honest and hardworking salesman I’ve ever dealt with at any dealership in the Country. Most dealers say that they want what’s best for the customer, but Justin shows it. He felt like a trusted family member helping me find the right car. After years of encountering slimy sales departments at other dealerships, I finally found a dealership/salesman who wanted to find what I was going to be happy with in the end, not just what got them paid. Call Sam Leman Ford and ask for Justin. You’ll be thankful that you did.

Good service. Just long wait for appt. Took a whole week to get a tcm flash program. I understand when u only have one good transmission tech. So overall the service was good

Got me in and out! Great customer service!

No one said upfront how long the software update could take. Wasn’t until tech arrived that anyone said it could take as long as 2-3 hours. Had I known that, I probably would have scheduled for a different day.

Very efficient

Sam Leman Ford went above and beyond to save our vacation! We were towing our camping trailer on a trip from IL to TN when the engine in our F150 started shuddering/bucking. I found the nearest Ford dealer (Sam Leman) and called and talked to Lyric, a service advisor, and she was able to get me in within 30 mins st the end of the day. Most of the technicians were leaving at the end of their shift, but she went and talked to a technician named Ryan who stepped up to spend an xtra 45 mins working on my truck. Because of Lyric and Ryan’s xtra effort, we were back on the road with only an hour lost on our journey to the Smokies. It is rare to find such dedicated and caring people - Thank you Lyric and Ryan!!!

My 1998 Ford Ranger had a high idle that wouldn't settle down after it warmed up. The mechanic at Sam Leman Ford diagnosed a leaking PCV tube as well as an original oxygen sensor that was going bad. The service rep Michael kept me informed with a fair estimate and an explanation of the repairs. The mechanic was able to fabricate a new tube. The oxygen sensor was a challenge. It had never been changed and was pretty much welded in there. It snapped off. The service rep kept me informed about costs and options to fix the sensor. We ended replacing both sensors since the y pipe had to be removed to repair. This saved me money down the road in labor cost. Old trucks can be a bear to work on due to rust, dry rot and hard to find parts but the mechanic did a fantastic job with my truck. It runs like new. Idle is where I hoped it would be, acceleration is smooth and gas mileage has improved substantially. I appreciate the work Sam Leman Ford did to keep my truck running the way it was designed to run. Those Ford Rangers will run forever with a little TLC.

Justin is truly an exceptional salesperson who genuinely prioritizes his customers over making a quick buck. Throughout the entire process of buying my new car, he provided expert guidance and honest advice that was entirely in my best interest, proving that he cares more about building trust than chasing money. Because of his integrity and professionalism, I would recommend him a thousand times over to anyone looking for a vehicle. I am completely in love with the car I bought from him, and the entire experience was nothing short of fantastic.

I really enjoyed dealing with Isaac Jackson he was extremely friendly and very helpful, I’ll be asking for his help in the near future when my son needs a car.

I just recently bought my 2nd bronco through Sam Leman Ford. Issac helped me with it. He went above and beyond for me. Leman's has always been a very friendly dealership. Thank you Issac and Sam Leman for making my bronco buying experience a good one.

I had a 15 day service period after buying my car from this company and even though they were full of appointments they found a way to fit it their schedule to take a look at my car because it was making a squeaky noise. They found out it was a easy fix and was covered in the policy with the service period. Thank you so much for I was worried about it.